Health insurer Bupa is being accused of denying legitimate claims, as well as problematic billing practices as it faces ongoing scrutiny by the competition watchdog. The insurer copped a 35 million dollar fine from the ACCC earlier this week for denying claims when customers' policies covered part of the procedure. Since then, the ABC has been contacted by Bupa customers as well as clinics and hospitals from around the country with concerns about the corporate giant.
