In this exclusive executive interview, Steve Butler focuses on not just the future of AI in mortgage but practical applications that True is implementing today. This conversation centers on background AI, a core differentiator for True. Unlike assistant-based tools or traditional automation, background AI functions continuously on the backend, offering a more seamless, scalable approach to enhancing mortgage workflows.
Butler also address one of the key challenges facing leaders in the industry, how and where to begin implementing AI in their processes. This interview explores implementation and highlights strategic considerations for lenders, emphasizing the importance on focusing on pain points that yield meaningful operational improvement.
