What do you do when anger flares in a conversation? When you start a presentation, and you realize it's started off on the wrong foot? Chapter 8 of Power Questions gives you a simple but powerful question that will help you restart a conversation gone wrong.
Andrew Sobel's bestselling book, "Power Questions: Build Relationships, Win New Business, and Influence Others," gives you 337 thought provoking questions that will help dramatically improve your business and personal relationships. Andrew Sobel is the world's leading authority on building long-term business relationships. His bestselling books are the definitive guides to professional success, long-term client loyalty, and business development effectiveness. Get additional tools for using Power Questions at the author's site: http://andrewsobel.com/